Payment and Shipping
The following conditions apply:
Delivery of goods is available worldwide.
Shipping costs (including VAT)
Domestic deliveries (Germany):
Within Germany: Shipping with DHL at a flat rate of €5.70 plus VAT for up to 31.5 kg in weight. Letter mail within Germany: €2.70 plus VAT for up to 0-0.065 kg in weight and €5.70 plus VAT for 0.065-31.5 kg in weight.
International deliveries:
EU Zone 1 up to 31.5 kg Belgium, Denmark, France, Netherlands, Austria, Poland, Czech Republic: €17.50 plus VAT. Letter mail in EU Zone 1: €3.70 plus VAT for up to 0-0.065 kg in weight and €19.40 plus VAT for 0.065-31.5 kg in weight.
EU Zone 3 up to 31.5 kg All EU countries except EU Zone 1: €29.50 plus VAT. Letter mail in EU Zone 3: €3.70 plus VAT for up to 0-0.065 kg in weight and €19.40 plus VAT for 0.065-31.5 kg in weight.
Note For hazardous materials, higher shipping costs may apply due to the specific requirements of the shipping service provider. We must pass these costs on to you or multiply the shipping costs according to the weight. For products such as wall paint and linseed cake, the shipping costs may vary due to packaging or the standard shipping costs may be multiplied differently. If necessary, different transport companies can be arranged. All orders with a total weight exceeding 31.5 kg must be sent by email to versand@livos.de. The freight costs are composed of several parts and will be communicated to you with the offer or order confirmation. Partial deliveries are possible for production-related reasons.
Delivery times
Unless otherwise stated in the respective offer, the delivery of goods within Germany takes place within 1-3 business days, and for international deliveries within 3-10 business days after the conclusion of the contract (in the case of agreed prepayment, after the time of your payment instruction). Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in one combined shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
- Prepayment via bank transfer
Via PayPal Checkout:
- Payment via PayPal
- Payment via credit card
If you have any questions, you can find our contact details in the imprint.