Revocation
Revocation instruction & revocation form
Consumers are entitled to the following right of revocation. A consumer is any natural person who enters into a legal transaction for purposes which cannot predominantly be attributed either to his commercial or his independent professional activity: A Revocation instruction
Right of revocation
You
have the right to revoke this contract within fourteen days without
giving reasons. The revocation period is fourteen days from the day upon
which you or a third party nominated by you, who is not the carrier,
took possession of the last delivery.
To exercise your right of
revocation, you must inform us (LIVOS Pflanzenchemie Forschungs- und
Entwicklungs GmbH & Co. KG, Auengrund 10 in 29559 Wrestedt,
telephone: 05825 / 880, fax: 05825 / 8864, e-mail: info@livos.de) of
your decision to revoke this contract with a clear statement to this
effect (e.g. with a letter sent by post, fax, or email). You may use the
attached sample revocation form, although this is not mandatory. To
meet the revocation deadline, it is sufficient to send us notification
of your intent to exercise your right of revocation before the
revocation deadline.
Consequences of revocation
If you
revoke this contract, we must refund all payments that we have received
from you, including delivery costs (except for the additional costs
resulting from your having chosen a different type of delivery from the
most reasonable standard delivery offered by us), without undue delay
and at the latest within fourteen days from the date on which we
received notification that you are revoking this contract. For this
refund we will use the same means of payment that you used for the
original transaction, unless something else was expressly agreed with
you; on no account will you be charged fees due to this repayment. We
can withhold the repayment until we have received the goods back, or you
have provided evidence that you have sent back the goods, whichever is
earlier.
You must send back or hand over the goods to us immediately
and in any case at the latest within fourteen days from the day on
which you informed us that you were revoking this contract. The deadline
is satisfied if you send the goods before expiry of the fourteen day
period.
You shall bear the direct costs of re-sending the goods.
For such goods, which cannot normally be returned to us by mail due to
their nature (forwarding goods), the direct costs of the return shall be
estimated up to a maximum of about 100 euros in Germany and 500 euros
abroad.
You only have to pay for any loss of value for the goods if
this loss of value is attributable to your handling of the goods other
than as necessary to ascertain their nature, qualities and
functionality.
End of revocation instruction
General information on returning goods
1. Please refrain from damaging or contaminating the goods. Send the item in its original packaging if possible. Do not forget to include all accessories and any packaging pieces. Please use protective outer packaging where necessary. If you no longer have the original packaging, please select suitable packaging that will provide sufficient protection to prevent damage in transit.
2. Please do not send the goods back to us carriage forward. We will also be happy to reimburse you for the postage costs unless these are to be borne by you. Please bear in mind that the aforementioned figures 1-2 are not a condition for effective exercise of the right of revocation.