Revocation instruction & revocation form
Consumers are entitled to the following right of revocation. A consumer is any natural person who enters into a legal transaction for purposes which cannot predominantly be attributed either to his commercial or his independent professional activity: A Revocation instruction
Right of revocation
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day upon which you or a third party nominated by you, who is not the carrier, took possession of the last delivery.
To exercise your right of revocation, you must inform us (LIVOS Pflanzenchemie Forschungs- und Entwicklungs GmbH & Co. KG, Auengrund 10 in 29559 Wrestedt, telephone: 05825 / 880, fax: 05825 / 8864, e-mail: firstname.lastname@example.org) of your decision to revoke this contract with a clear statement to this effect (e.g. with a letter sent by post, fax, or email). You may use the attached sample revocation form, although this is not mandatory. To meet the revocation deadline, it is sufficient to send us notification of your intent to exercise your right of revocation before the revocation deadline.
Consequences of revocation
If you revoke this contract, we must refund all payments that we have received from you, including delivery costs (except for the additional costs resulting from your having chosen a different type of delivery from the most reasonable standard delivery offered by us), without undue delay and at the latest within fourteen days from the date on which we received notification that you are revoking this contract. For this refund we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; on no account will you be charged fees due to this repayment. We can withhold the repayment until we have received the goods back, or you have provided evidence that you have sent back the goods, whichever is earlier.
You must send back or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you informed us that you were revoking this contract. The deadline is satisfied if you send the goods before expiry of the fourteen day period.
You shall bear the direct costs of re-sending the goods.
For such goods, which cannot normally be returned to us by mail due to their nature (forwarding goods), the direct costs of the return shall be estimated up to a maximum of about 100 euros in Germany and 500 euros abroad.
You only have to pay for any loss of value for the goods if this loss of value is attributable to your handling of the goods other than as necessary to ascertain their nature, qualities and functionality.
End of revocation instruction
General information on returning goods
1. Please refrain from damaging or contaminating the goods. Send the item in its original packaging if possible. Do not forget to include all accessories and any packaging pieces. Please use protective outer packaging where necessary. If you no longer have the original packaging, please select suitable packaging that will provide sufficient protection to prevent damage in transit.
2. Please do not send the goods back to us carriage forward. We will also be happy to reimburse you for the postage costs unless these are to be borne by you. Please bear in mind that the aforementioned figures 1-2 are not a condition for effective exercise of the right of revocation.