Payment and Shipping
Goods are delivered worldwide.
Shipping Costs (including statutory VAT)
Deliveries within domestic Germany: Shipping via DHL at a flat rate of €6.64 plus VAT up to a weight of 31.5 kg.
Letter mail in Germany: €3.90 plus VAT up to a weight of 0 - 0.5 kg and €6.64 plus VAT up to a weight of 0.5 - 31.5 kg.
International deliveries:
EU Zone 1 up to 31.5 kg
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic: €14.55 plus VAT up to a weight of 0 - 1 kg and €15.55 plus VAT from 1 kg. For each additional kilogram, there is a surcharge of €1 each plus VAT.
EU Zone 2 up to 31.5 kg
Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City: €14.70 plus VAT up to a weight of 0 - 1 kg and €15.70 plus VAT from 1 kg. For each additional kilogram, there is a surcharge of €1 each plus VAT.
EU Zone 3 up to 31.5 kg
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus: €15.00 plus VAT up to a weight of 0 - 1 kg and €16.00 plus VAT from 1 kg. For each additional kilogram, there is a surcharge of €1 each plus VAT.
Letter mail in EU Zone 3:
€3.70 plus VAT up to a weight of 0 - 0.065 kg and €19.40 plus VAT up to a weight of 0.065 kg - 31.5 kg
Note
For dangerous goods products, higher shipping costs arise due to the respective limitation by the shipping service provider's content restrictions. We must pass these costs on to you, or the shipping costs multiply differently depending on the weight.
For products such as wall paints and linseed cake, shipping costs differ due to packaging, or standard shipping costs multiply differently.
Different transport companies can be arranged if needed. All orders with a total weight of more than 31.5 kg must be sent by email to versand@livos.de. Freight costs consist of several components and will be communicated to you with the offer or order confirmation. Partial deliveries are possible for production-related reasons.
Delivery Periods
Please note that deliveries are not made on Sundays and public holidays.
If you have ordered items with different
delivery times, we will ship the goods in a single
shipment, unless we have made different agreements with
you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted Payment Options
We offer you the following payment methods. Simply choose the optimal payment method for you.
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Advance Payment
Please transfer the amount specified in the order confirmation to our account after receiving it.
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Credit Card
Pay conveniently with your credit card.
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PayPal
Please pay using the integrated PayPal payment function or to buchhaltung@livos.de.
If you have any questions, you can find our contact details in the imprint.